Support Centre
How can we help?
Plain-English answers about solar, air conditioning and electrical work at home.
Browse by topic
-
Solar How solar systems work, what the parts do and what to check when something looks off. 12 articles
-
Air conditioning Choosing, running and looking after air conditioning at home. 18 articles
-
Electrical Switchboards, safety switches, smoke alarms and everyday electrical questions. 40 articles
-
Costs and finance How quotes are put together and the ways people pay for solar, air conditioning and electrical work. 7 articles
Popular articles
- SolarHow does a solar power system work in a Brisbane home?A plain-English walk through the panels, inverter, meter, grid and optional battery, and why your output rises and falls through the day.
- ElectricalWhy does my circuit breaker keep tripping?A breaker keeps tripping when a circuit is overloaded, shorted or leaking, or the breaker is worn; a licensed electrician should find which.
- ElectricalWhy does my safety switch keep tripping?A safety switch keeps tripping when it detects current leaking to earth, such as from a faulty appliance or moisture; never bypass it.
- ElectricalBurning smell or hot power point: what to do right nowFor a burning smell, smoke, sparks or a hot power point, keep away; call 000 for fire or sparks and a licensed electrician urgently otherwise.
- ElectricalWhy is there no hot water? Electrical faults explainedNo hot water from an electric system can be an electrical or plumbing fault; note what you see and call a licensed electrician or plumber.
- ElectricalWhat smoke alarms does Queensland require?Queensland needs photoelectric, interconnected smoke alarms in every home, with existing homes required to comply by 1 January 2027.
Can't find what you need?
Tell us what is going on and we will point you the right way.