Can renters install an air conditioner in Queensland?
Renters need the owner's written approval, and apartment owners usually need body corporate approval, before a fixed air conditioner is installed.
Renters generally need the owner’s written approval before a fixed air conditioner is installed, and apartment or townhouse owners usually need body corporate approval because the outdoor unit and pipes often sit on common property. Check your tenancy agreement or by-laws first, then use licensed installers.
Can a renter install an air conditioner in Queensland?
A fixed split system is a fixture, meaning it is attached to the property. The Residential Tenancies Authority (RTA) in Queensland has a fact sheet on fixtures and structural changes in rental properties, which explains that tenants need to ask the owner or property manager and receive approval, ideally in writing, before making this kind of change. If the property is in a body corporate scheme, the by-laws may also require approval from the body corporate, and the owner or agent may need to pass your request on. You can read the RTA fact sheet for the process and timeframes.
What do apartment and townhouse owners need?
In a body corporate (strata) scheme, the outdoor unit, pipes and sometimes the penetrations through walls or balconies affect common property or the look of the building. Many schemes have by-laws about where units can go, how they look, noise and who is responsible for them. Strata managers advise getting approval in writing before any work starts. If you install without approval, you may be asked to remove or fix the work. The approval process and any limits are set by your scheme’s by-laws, so ask your body corporate manager.
What about portable units?
A portable unit that plugs into a power point and does not need fixed installation is a different matter, but check your lease and by-laws for any rules on windows, balconies or noise.
Who is responsible for repairs to an existing air conditioner?
This depends on your tenancy agreement and the circumstances. If the air conditioner was provided with the property, tenants should report faults to the owner or agent rather than arranging repairs themselves. Do not arrange a repair or open the unit yourself. Keep records of your requests and the responses.
What if my request is refused?
Ask for the reason in writing. The RTA can explain tenants’ and owners’ rights and responsibilities, and its fact sheet is a good starting point. A body corporate may allow installation with conditions, such as an approved location or a licensed installer.
What should I include in a request?
Describe the type of unit, where the indoor and outdoor units would go, who will install it and their licence details, who will pay, and what happens at the end of the tenancy. Written details make approval easier.
What to prepare before you ask
Read the rules
Read your tenancy agreement or the scheme’s by-laws, and note what they say about fixtures, balconies and noise.
Gather details
Photograph the proposed locations, and note the make and model of any unit you plan to install.
Get a licensed quote
Ask a licensed installer for a written quote and their licence details to include with the request.
What does the installation involve?
Licensed people mount the units, make the pipe and electrical connections and commission the system. Ask for the paperwork and give a copy to the owner or agent.
Frequently asked questions
The RTA fact sheet explains the process and what to ask. If you are unsure of your rights, contact the RTA.
Usually, if the unit or pipes affect common property. Check your by-laws and get approval in writing.
That depends on the agreement with the owner. Settle it in writing before installation.
Report it to the owner or agent. Do not try to repair it yourself.
Related services: Ducted Air Conditioning
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